
To help our studio run efficiently, please note our studio policies:
Signing-In
On your first visit, you will be required to fill out the studio Registration form. You can complete the form online or at the studio. Please be sure to sign the disclaimer and indicate any physical injuries or special health conditions that may require our attention. If you do have any injuries please let your instructor know before the class as this will help her adjust the program to your need and give you exercise modifications.
Punctuality
Please make sure to arrive 5 minutes before your class is due to commence. Late arrivals will not be permitted to enter. If you are late more than 5 minutes you will lose your space.
Payments
All classes/sessions must be paid in advance. The studio accepts cash and debit Visa/MasterCard & CLIQ. (Card transactions are subject to an additional 3% fee.
Cancellation
To change or cancel a booking you must provide a minimum 6-hour notice for group classes & a 24-hour notice for private and semi-private sessions. Canceling without notice will result in full payment cover. We understand that unforeseen circumstances may prevent you from attending your class/session, however, it is vital for the good functioning of the studio, the instructors to apply this policy.
Refunds/Expiration
All Packages have expiration date. Please check your specific package. Soul Atlas Studio does not offer refunds unless you are medically unfit to participate in the Yoga sessions. Medical certificate must be provided.
Transfers
Packages cannot be refunded, transferred or credited to either a future package or another student. Please choose carefully.
Pregnancy
If you discover, or suspect, you are pregnant it is imperative that you advise the Soul Atlas Studio before you commence another class. Pregnancy class is the only suitable Yoga program for pregnancy. The remainder of your classes will be held in credit and could be utilized towards your Pregnancy program if available or towards any program upon your return.
Consent
I understand that classes at Soul Atlas Yoga Studio may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.
Mobile Phones
Kindly, turn off mobile phones. If you are waiting for an emergency call, please keep your phone on vibrate mode and with you.
Personal Belongings
Personal items and shoes may be stored in boxes or cabinets provided . The studio is not responsible for lost items.
Attire
Comfortable workout clothing recommended. Kindly remove shoes before entering the studios.
Studio Area
Please enter the studio quietly if there is a session or class in progress. Please wipe down equipment after each use with the offered Disinfectant Wipes. Eventhough the studio is cleaned and disnfected daily so are the mats after each classn we still require you to wipe them before rolling them back and placing them on the schelves.
Recommendation
Do not eat a heavy meal before your class & bring your reusable water bottle with you.